Recent Discussions
Competitive pricing and high-speed offering
Hello Cox Community, I am a resident of Gainesville, Florida, and I’ve noticed that Pavlov Media is offering a 1 Gbps fiber internet service for $69. This has caught my attention and likely that of other community members due to its competitive pricing and high-speed offering. Given this development, I am curious to know if Cox Cable has any plans to offer similar or competitive pricing and speed upgrades for our area. Many of us are interested in understanding whether Cox is looking to enhance its service to match or exceed the value proposition presented by Pavlov Media. It would be great to get some insights into any upcoming plans that might benefit customers in our region who are seeking faster internet speeds at a reasonable price point. Thank you for your attention to this matter. Best regards, Daniel S5Views0likes1CommentMotorola MB8611 connection drops frequently
Hello All, I've been using a Motorola MB8611 cable modem for about 6 months. It's been very reliable and hardly ever drops the connection. Over the past week my modem is rebooting a few times a day. Today it's been rebooting every 20 min. I made a call to Cox to check out the line. I asked the agent in tech support about outages. I was told there were no outages in my area. About two weeks ago Cox did an upgrade in my area. I'm wondering if that has something to do with it? Could a version of firmware been downloaded to the modem and now it's not compatible? I'm not able to view the firmware. I can't seem to connect to the modem. My modem is connected to a WiFi router. By the way, this is my modem. I did confirm that it works with Cox before purchasing. Cox activated it without issues. Any thoughts? suggestions? Thank in advance.8Views0likes1Commentsmtp.cox.net outgoing server not working
I just transitioned my Cox email to Yahoo! and it seems to have worked. However, I use the Mail application on my MacBook Pro, and I can no longer send mail through any of my email addresses (Gmail, Yahoo). It seems as this transition screwed up my outgoing server settings. What should the incoming AND outgoing server settings be? Thanks so much!23Views0likes1CommentConnected devices not showing up on Cox wifi app or the Panoramic Gateway website
I'm trying to check the connection strength for my Samsung television because I'm having a problem with buffering and audio not syncing with a speaker's lips. The Cox wifi app shows many of my devices as unconnected to my wifi network even though they are connected. Similarly, under Connected Devices on the website for my Panoramic Gateway, many of my devices, such as my television, printers, and laptops, show as unconnected when they are in fact connected. Is there anything I can do to have these devices show as connected on the wifi app and the Gateway website? Thanks for your assistance.13Views0likes0CommentsNew Panoramic Wifi broadcasting two networks?
Just set up my Panoramic Wifi (Technicolor CGM4331) and configured it to use the same network name/password as my prior Orbi mesh network. I have turned off all Orbi devices - the only modem or router in the house now is the single CGM4331 device. Most of my devices automatically connected, which is why I chose the same name/credentials. No issue there. My mobile devices now see two available wifi networks to pick from: One using the old network name (we'll call it OldNetwork) and one labeled "CoxWiFi". Both are showing as WiFi6. Both disappear if I turn off the CGM4331. OldNetwork shows as secured, and I have to put in my password to access it. CoxWiFi shows as unsecured, however it wants me to log in with my Cox account credentials to access it. Both appear to have similar speeds per the mobile device settings, and neither is labeled 2.4 GHz or 5.0 GHz which was my first thought. Why is the CGM4331 broadcasting a second identical-seeming WiFi network under CoxWiFi name with different login settings from my existing "primary" WiFi network? How do I shut it down/secure it/combine it with the existing network?34Views0likes2CommentsUsing Yahoo Email on iMac Double Emails On Old Emails
I was able to set up Yahoo emails on my iMac mail icon. After everything download onto my iMac mail my messages have doubled. Looking at my emails before I did it are showing a number 2 next to them. When I click on the 2> two of the same emails drops down. When I click on one of them and hit delete to go to trash both disappear leaving one in my inbox. The thing is that email is now blank. I go into trash and add back to inbox. The message appears again but the 2> come back. I now have over 1,000 messages which should only be 500. Has anyone figured out what to do to get messages back to normal?23Views0likes0Comments- 19Views0likes0Comments
Yahoo server settings? Smtp/pop etc
After an experience I can only liken to a tooth extraction without novacaine I'm signed into Yahoo mail. Small victories. But now I need to configure my apps to deal with Yahoo - smtp, pop, whatever. I use Thunderbird on my PC platforms, and BlueMail on my various devices. (would assume the settings are the same for all, but just to be safe...) This trip to the dentist isn't done until I have restored access across my various stuff. Little help, here?41Views0likes1CommentEmail transition a complete farce
Note - this was posted in a response to another thread, thought I'd copy to a new one. May 4th - attempted to set up as per instructions. Went to Yahoo, entered my username but thus far every single attempt to create a password (dozens) have been met with error messages, even when I get approval on the password. This is unacceptable. When I decided to leave a post here (never have before) I needed to sign up - Cox sent a verification email to my cox.net address which has not shown up at all, I had to revert to a gmail address I never use. It would appear that as of my transition attempt my cox.net mail is now broken. This is beyond unacceptable. The primary email I've used for over 20 years is suddenly down, and I have no idea how many mails I've missed. Changing providers and then informing some hundreds of regulars of that change is beyond inconvenient, and enters into legally actionable territory. Later today when I've cooled down a bit I'll take another whack at Yahoo - if results are the same 2 things will happen - I'll transition email to another provider and began the above process of informing hundreds of contacts. I'll begin the search (brief, there are many) for a new service provider overall. Then on Monday I'll have a little chat w/my legal dept, have them look into the possibilities. I am beyond disappointed in Cox.35Views0likes1Comment