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Successful COX to Yahoo email transition with Thunderbird
Before you start the transition, it is useful to have a separate email from another provider for testing purposes since once you start the process there is no going back and nothing will be working for a awhile. When I got the ready to go email from coxI assumed it would be days before the service would stop. My cox accounts stopped working the next day, so get on with it already. On my PC I had Thunderbird as my POP email client and wanted to keep this. I like having my emails stored locally where they can easily be backed up. I initiated the email account transition on the yahoo mail page by entering the existing cox email address, password andgenerating a new yahoo password. The birthday you enter can be anything but it can't be changed later. Write everything down. This created a new yahoo email account with the old cox address. I was able to use the Yahoo webmail interface to access the new account, and immediately received emails from yahoo. I tested sending and receiving with my 3rd party email, and after some delay these initial emails went through also.I was able to edit my default first name, last name and preferred name on the yahoo account personal info page. So much for webmail. To get Thunderbird working I was able change my existing POP and SMTP server settings without deleting or creating a new account: pop.cox.net -> pop.mail.yahoo.com , (SSL/TLS and port 995 unchanged) smtp.cox.net -> smtp.mail.yahoo.com, (SSL/TLS and port 465 unchanged) In these same tbird dialogs, my old cox username had not included the '@cox.net', so I added that (two places). My existing password authentication setting didn't work when using the new yahoo password, so I changed both pop and smtp authentication to OAuth2. Once I did the yahoo password dialog popped up and I completed the login and connected with the yahoo servers. Still some things to tailor but basic email with tbird is working.613Views2likes9CommentsYahoo Mail = bigger discount?
I'm curious if Cox is planning to slash their prices now that they've ditched their email servers and support, leaving their customers to fend off spam and ads like they're starring in their own inbox horror movie. Sure, there's a $1.99 upgrade to Yahoo+ per account, but if you've got multiple accounts, it can add up faster than a caffeinated squirrel on a sugar high. Looks like Cox is winning big time with this move, but what about the rest of us? And no, I don't want a mobile phone. I'm just trying to get my emails without needing a degree in spam warfare!10Views1like0CommentsTuning Adapter (High-Split) Converter Problem
I have a TV ROAMIO that has been used without problems with a tuning adapter for 9 years. A few months ago I was sent a new High Split Converter (HSC-1-H) and I installed it and it worked without issue for 2 months. At 2 am a week ago, I could not receive any channels. When I unplugged the HSC tuning adapter - everything returned to normal. I replaced the Cable Card - no effect A COX tech spent 2 hours in my house and was unable to find the problem. He verified that all my wiring, splitters, and signals to the unit were fine. He replaced all the cable and splitters. I replaced with TIVO with a new ROAMIO - No change - Nothing will work once I plug in the Tuning Adapter. COX sent me a new Tuning Adapter (HSC) and everything worked for about 24 hours - then, once again at 2 am - the problem returned. No channels unless I unplug the tuning adapter. I have changed all the USB cables, twice, changed every component in the system, twice, and watched the COX tech work on the problem for 2 hours - Nothing. I have an open support ticket, but no one ever updates the status. Any suggestions? Firmware updates?638Views1like42CommentsCox email transition - has anyone completed the transition to Yahoo
Has anyone completed the email transition to Yahoo? It would be appreciated if any Cox customer would answer this question. I have been trying to get some information about when; and all I receive from Cox is we don’t know. In my opinion this response is unbelievable - a significant customer service change and the company’s help response team can’t provide an answer is unbelievable - implies a lack of transparency or worst. So that’s why I am calling out to any Cox customer and provide some feedback about the “actual” transition. I and many of us have received the preliminary emails about the future. Has anyone's completed the transition?6.4KViews2likes67CommentsFiled an FCC Complaint
Internet service not only does not adhere to advertised speeds, but also neighborhood/community has been without service for more than 24 hours three times in the past two weeks. The most recent outage has already surpassed three days. No notice was given when crews began work on-site when services were disconnected and now more than 50 businesses and homes are without service. Cox stopped providing estimate reconnection times more than 24 hours ago. I sincerely doubt that anything will result from the complaint, but this fiasco is one more reason to avoid Cox like the plague. In four years of being a Verizon customer in the same exact area, I never suffered a single outage that was not due to adverse weather or a power outage in the area.92Views0likes3CommentsOngoing connection issues
Is anybody else in Tulsa having intermittent connection issues? For at least the last few months I have had internet drop for a minute or two and then work fine for awhile. Sometimes it affects TV as well. It seems to happen at the top of every hour and at other times. Since you can't call in a ticket or enter one online, your option is to use the worthless chat feature. Having a college student in the house as well as working from home has become a big issue. It may be time to get 5G internet and getting Dish for TV. I am paying $360.00 per month for an unreliable service. They always want to come into your home to test the signal strength and I tell them to test to the dmarc on the house first. In the last two years I have had my cable disconnected at the pedestal to open a port to connect a new customer. This happened late on a Friday and even though it was a Cox screw up I had to wait until Monday to get it resolved. Then the same thing happened again a week later.23Views0likes1CommentSetting Up Cox/Yahoo Email on an iPhone
I tried several ways to get my new Cox/Yahoo aocount on my iPhone. Turns out it was very easy, but I haven't seen this solution anywhere. Delete the old Cox account under Settings -> Mail Add a new account Select Yahoo! It will ask you to sign in - use your old Cox email address as your username: jdoe@cox.net and then click next. It will then ask for your password - use the new password you created when you transitioned to Yahoo and then click next On the next screen, make sure "email" is on and then click "save" That should do it!20Views0likes0CommentsEmail Transition - Lost Outlook Subfolders
Hey all, I transitioned to Yahoo today and established credentials and everything without a hitch. (I didn't use the password generation, FYI) The problem is I cannot see my many inbox subfolders in Outlook anymore. If I log in to Yahoo webmail they're there, but they're flat-out missing in Outlook. Does anyone know of the fix for this? TIA, SteveSolved248Views0likes10CommentsSuccessful Email transition to Yahoo: using Thunderbird on Windows
After spending a good deal of time and effort trying to make Thunderbird get along with Yahoo, I finally figured it out. If you are reading this, you have probably already called Cox only to find out that they have washed their hands of the whole email thing and will only refer you to a phone number for Yahoo. And of course Yahoo is not set up to handle this, so you will wait in the phone queue for half of forever only to find out that they don't know how to set it up either. So in the hope that my experience may help some other poor slob, I present the below instructions, and I hope it helps. I am using the Thunderbird program to access emails on a Windows computer, however I suspect the settings will be the same for anyone using Thunderbird. First, to transfer the emails to Yahoo and establish a webmail account, follow the directions provided by Cox as regurgitated here: "Visit mail.yahoo.com/login and enter your complete cox.net email address, including the Cox.net suffix, as your username. Then enter your current Cox password, and accept the Yahoo Mail Terms of Service. Upon signing in, you’ll set up a new password for your new Yahoo account." Now log out of the Yahoo webmail and open Thunderbird. I have my email accounts and corresponding folders located in a column on the left of the page. Yours may be set up differently, but mine is the default and I will base detailed instructions on that. Go to the left column and click on the line that shows your complete cox email address. If you have multiple addresses, you will need to perform the following instructions for each of them. Now look to the top right of the new page and click on "account settings". At the bottom of the settings page is the line "Outgoing Server (SMTP)", and at the far right of that line is a box that says "Edit SMTP server"; click on it. A pop-up window will open, adjust the settings as shown below: Description: COX Server Name: smtp.mail.yahoo.com Port: 465 Connection Security: SSL/TLS Authentication method: OAuth2 User Name: your user name, duh click OK Now go back to the left hand column and click on "Server Settings". On this page the settings will be as follows: Server Name: imap.mail.yahoo.com Port: 993 Connection Security: SSL/TLS Authentication Method: OAuth2 Now close Thunderbird and reopen it. You will now be asked for a password for each of your email addresses. Use the new password that you used to set up the Yahoo webmail. Congratulations you have mail! If you want to use POP instead of IMAP I suggest you first set it up with IMAP and then go back and change the setting after you know it is working.1.9KViews1like24CommentsCox Hot Spot running off my modem
Cox is using my Cox rented modem/router as a hot spot for anyone who parks by my house. I went to Privacy Preferences and Disabled Hotspot but it still shows up. It is an unprotected network using my subscription, my electricity to run their "free" spots. I now have a homeless man living his car in front of my house - I think because of this wifi (he is on the phone all the time). He comes in his car at 8pm and leaves at 9am. I called Cox and they said all their boxes have this. They told me to just turn it off when he is around. So I pay and get no service from 8pm onwards. The only solution is to buy your own router which i will do. Or better yet, switch to another service which i guess in my area will be Frontier. This in my opinion, is unsafe for the public and is basically making me pay for services to other people - theft. Cox is the worst I am writing this here to warn other people. Also Cox told me that is the only way to lodge a complaint.98Views0likes5Comments