mcust
New Contributor
Joined 9 years ago
User Profile
User Widgets
Contributions
Re: Will New Panoramic Gigablast Gateway Modem Work With Actiontec WCB6200Q02 Extender?
We have an outbuilding that had coax running to it and had nothing but trouble with it. About 50 feet with line of sight. First extender miserable failed, but the nighthawk x4 really does a great job. We can stream 4k and have multiple laptops connected without a hiccup. Easy 40mbps. Do have the extender and router in the house positioned as close as possible on outside walls. Needs differ per situation, but this worked for us. I think the coax they dug in was not suitable for long underground runs. Previous owner first had two separate connections, but then probably decided to run his own from the house. If you do need coax, ensure you have a good quality coax running between the buildings.1View0likes0CommentsGigablast slow
Just switched to gigablast and not getting near the speeds i would expect for downstream. It stops at about 350. No splitters (cable modem straight to outside box), 7 foot cat6 cable between router and modem. Speed test from router and speed test from computer directly hooked up to modem stop at about 350 (380 is highest I have seen). Modem is a cm1200. I did perform a modem reset but that made no difference. What is the best route? We had issues with our internet last year for several months until the cable between the house and the pole was replaced. So the outside should still be in good shape. Really hesitant of a tech call: last time it dragged out to 4 visits, me spending over $500 on new equipment (problem always seems to be in your equipment), only to find out the problem was in the end with the outside cable :( Any possibility it is just as simple as requesting a firmware upgrade or some additional reset? Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked QAM256 41 405000000 Hz 5.4 dBmV 41 dB 0 0 2 Locked QAM256 1 783000000 Hz 3.7 dBmV 40 dB 0 0 3 Locked QAM256 2 789000000 Hz 3.6 dBmV 39.9 dB 0 0 4 Locked QAM256 3 795000000 Hz 3.4 dBmV 39.8 dB 27 0 5 Locked QAM256 4 801000000 Hz 3.6 dBmV 39.8 dB 19 17 6 Locked QAM256 5 807000000 Hz 3.7 dBmV 39.8 dB 0 0 7 Locked QAM256 6 813000000 Hz 3.9 dBmV 39.8 dB 0 0 8 Locked QAM256 7 819000000 Hz 4.1 dBmV 39.9 dB 0 0 9 Locked QAM256 8 825000000 Hz 4.6 dBmV 40 dB 0 0 10 Locked QAM256 9 831000000 Hz 5.1 dBmV 40 dB 0 0 11 Locked QAM256 10 837000000 Hz 5.2 dBmV 39.9 dB 0 0 12 Locked QAM256 11 843000000 Hz 5.6 dBmV 39.8 dB 0 0 13 Locked QAM256 12 849000000 Hz 5.7 dBmV 39.7 dB 0 0 14 Locked QAM256 13 855000000 Hz 6 dBmV 39.9 dB 0 0 15 Locked QAM256 14 861000000 Hz 5.9 dBmV 39.9 dB 0 0 16 Locked QAM256 15 867000000 Hz 6 dBmV 40 dB 0 0 17 Locked QAM256 16 873000000 Hz 5.9 dBmV 40 dB 0 0 18 Locked QAM256 33 357000000 Hz 4.4 dBmV 40.3 dB 0 0 19 Locked QAM256 34 363000000 Hz 4.5 dBmV 40.7 dB 0 0 20 Locked QAM256 35 369000000 Hz 4.7 dBmV 40.8 dB 0 0 21 Locked QAM256 36 375000000 Hz 4.9 dBmV 40.9 dB 0 0 22 Locked QAM256 37 381000000 Hz 5.1 dBmV 41 dB 0 0 23 Locked QAM256 38 387000000 Hz 5.2 dBmV 41.1 dB 0 0 24 Locked QAM256 39 393000000 Hz 5.4 dBmV 41.1 dB 0 0 25 Locked QAM256 40 399000000 Hz 5.4 dBmV 41.1 dB 0 0 26 Locked QAM256 42 411000000 Hz 5.4 dBmV 41 dB 0 0 27 Locked QAM256 43 417000000 Hz 5.1 dBmV 40.9 dB 0 0 28 Locked QAM256 44 423000000 Hz 4 dBmV 40.6 dB 0 0 29 Locked QAM256 45 429000000 Hz 2.1 dBmV 40.2 dB 0 0 30 Locked QAM256 46 435000000 Hz 3.5 dBmV 40.4 dB 0 0 31 Locked QAM256 47 441000000 Hz 4.2 dBmV 40.5 dB 0 0 32 Locked QAM256 48 447000000 Hz 4.2 dBmV 40.4 dB 0 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 1 5120 Ksym/sec 17400000 Hz 36.3 dBmV 2 Locked ATDMA 2 5120 Ksym/sec 23900000 Hz 37.3 dBmV 3 Locked ATDMA 3 5120 Ksym/sec 30300000 Hz 37.8 dBmV 4 Locked ATDMA 4 5120 Ksym/sec 36700000 Hz 38.3 dBmV 5 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 6 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 7 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 8 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV Downstream OFDM Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords 1 Locked 0 ,1 ,2 ,3 159 300000000 Hz 7.5 dBmV 42.7 dB 1108 ~ 2987 3083232755 217142280 0 2 Not Locked 0 0 0 Hz 0 dBmV 0.0 dB 0 ~ 4095 0 0 0 Upstream OFDMA Channels Channel Lock Status Modulation / Profile ID Channel ID Frequency Power 1 Not Locked 0 0 0 Hz 0 dBmV 2 Not Locked 0 0 0 Hz 0 dBmV827Views0likes0CommentsNew cable
Hi, After a long month of troubleshooting Cox replaced our outside line between the house and the nearest pole and that fixed our problems. Then they came and dug the new line in. I am not an expert on cabling, but this appears to not be the best work ever done. The box is broken and hanging open, cable going inside the house was nicked and exposed to the weather and several cables are hanging loose. I have waited for a couple of months for a tech to come and fix it, but it appears like it was left this way for good.484Views0likes1Commentintermittent disconnects
Hi, We keep having T3/T4 errors with disconnects about every hour. We have replaced modem, splitters, cables and router. Called Cox to schedule an appointment, it was scheduled, waited at home and nobody showed. Called again to learn that Cox had canceled the scheduled appointment because when they probed our modem we happened to have a connection at that time. How do I convince Cox to send out a technician after scheduling one in a scenario like this?1.5KViews0likes2Comments