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Why did my monthly bill go up by $30?
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I have been in an outage all day and at the beginning of the day i had orange lights on my wifi box and now there are no lights and i can’t get in contact with support because of the outage. I literally got Cox a few weeks ago and have had nothing but issues. How do i get my wifi box to work? I have
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I’ve made the payment; when will my internet service be activated?
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I’ve made the payment; when will my internet service be activated?
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Does anyone experience this? COX has been out 4 times, replaced the box and wires each time and same problem persists. Often I turn off and on the bedroom TV 3x before I can get a signal
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Accepted Solution
Ongoing bad faith, deceptive pricing, and will br filing a FCC, BBB, and local franchise complaint. If you need help with a similar situation, please, message me.
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It’s absolutely ridiculous that when there are prolonged outages that as a customer I have to pick up the phone and submit a request for a credit when I couldn’t use the service I am paying for. these refund and credits should be automatically given due to failure to provide service. Anybody a lawye
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We’ve had this problem for over 6 months now. We’ve had 2 techs come to “fix” the problem with no resolution. Our internet connection is constantly weak or down completely. When The cox WiFi app runs an internet connection test it says 1168 out of 1000. 119% yet when other internet connection test a
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I called and asked for details about the 20.00 charge for a movie no one in my home ordered. I have been a customer for over 15 years and this is the 2nd time in the last year that a movie is being charged for something I did not. I am furious that I can get no details on when this charge happened o
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Been a long time Cox subscriber, but our primary box rebooted mid-last week and since that time, fast forwarding on all NEW DVRed programming from that time now glitches and freezes when we try to fast forward through commercials. Sometimes, the box locks up and just auto-reboots. Obviously, this is
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