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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
I have been having intermittent internet outages going on for at least the last 4 weeks or so. Once it started happening, I went ahead and replaced my wireless router and my modem. Neither have resolved the issue. I have a Roku connected via an ethernet cable. When the internet goes down, so does th
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I have had my connection drop out several times per hour for a couple years now. I have had three different techs at the house with no change to service. I printed the error log from my modem and the techs didn’t even look at it. I have replaced my modem twice, put it a new router, and replaced the
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The outages have been very frequent throughout the day, every day for the past two weeks.
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We are having trouble finding a way to get the bundle to work on spectrum
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So I recently contacted cox ( spectrum) in hopes to upgrade my plan to 2gig since I seen they are now offering unlimited data plans. While speaking to someone in tech support they said that my Netgear cm3000 is not compatible for their 2 gig plans. Has anyone else had this issue, i have done some re
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The Roku TV remote is not compatible with Spectrum. Do I need to get a Spectrum box and remote?
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I work from home and our internet has been out since 1:30pm, 9/29/26. They said it’s because equipment is out of date. How am I supposed to earn my living when you’re holding us hostage so we upgrade to your new equipment. I’m so sick of this. They keep insisting we don’t have an outage in our area
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If I could give zero stars, I would. My bill has continued to go up and every time I have to go into the store to get an adjustment if I don’t catch it months will go by and I have paid an additional $30+. Constantly losing service on my wifi and yet my bill increases.
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I'm in the OKC market. One of my boxes is out so I'm watching TV through the Spectrum Roku app. I found all of the local Spectrum News channels across the country. Any way we can get those added to Contour so I can watch them when I don't have access to Roku?
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